Delivering High-Quality Care in Telehealth and Virtual Settings (On-Demand Course)
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- Non-member - $100
- *Further discounts may apply once you log in.
The rapid expansion of telehealth has transformed how clinicians assess, diagnose, and manage patients across a wide range of conditions. While virtual care increases access and convenience, it also introduces unique clinical, operational, and communication challenges.
This on-demand course provides clinicians with practical guidance for delivering safe, effective, and patient-centered care in telehealth settings. Topics include virtual clinical assessment techniques, appropriate use of telehealth for common conditions, documentation considerations, and strategies for maintaining diagnostic accuracy and continuity of care.
By the end of this course, participants will be able to:
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Identify clinical scenarios well-suited for telehealth evaluation.
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Apply best practices for virtual patient assessment and documentation.
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Recognize limitations of telehealth and know when in-person evaluation is needed.
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Enhance patient engagement and communication during virtual visits.
Dr Amy Smith
Associate Professor of Medicine
Department of Internal Medicine, University of California, San Francisco (UCSF)
Dr. Amy Smith is a physician and researcher specializing in clinical informatics and digital health. Her work focuses on integrating artificial intelligence and predictive analytics into electronic health records to support clinical decision-making and improve patient safety. Dr. Smith has led NIH-funded projects on machine learning models for early detection of sepsis and has published extensively on the ethical use of AI in clinical practice. She is a frequent speaker at international conferences on digital health innovation and serves on advisory panels shaping guidelines for responsible AI adoption in healthcare.
- No Relevant Financial Relationships
Dr. Smith has disclosed no relevant financial relationships with ineligible companies.
Research Funding Disclosure
Dr. Smith receives research funding from the National Institutes of Health (NIH) for studies related to clinical decision support. She has disclosed no relevant financial relationships with ineligible companies.
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Badge available Congratulations! You have successfully completed the course and met all necessary requirements, including passing the post-test and completing the course evaluation. Please download your official AMA PRA Category 1 Credit™ Certificate below for your records. ⚠️ If your certificate is not available, please ensure all prior components have been completed.